# Sales Kriya — Privacy Policy (DRAFT for review)


[LEGAL ENTITY NAME], [registered address], India.

This explains what we hold, why, and what you can do about it. It is written to be read, not to be survived.

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## 1. Two kinds of information

**Information about you.** Your name, email, sign-in activity, what you used and when, and your credit balance.

**Information you bring with you.** Call transcripts, meeting notes, emails you forward or connect, documents you upload, screenshots, and the account and contact records you build. This material usually contains **information about other people** — prospects, customers and colleagues.

We are responsible for the first. For the second, we act on your instructions and you decide what comes in.

## 2. Why we hold it

- To run the service you asked for: summarising calls, scoring them, drafting follow-ups, remembering your accounts.
- To keep your account secure and prevent abuse.
- To bill usage against your credit.
- To fix faults and improve reliability.

## 3. How your content improves the service

We want to be exact about this, because "we never train on your data" is a
claim many products make and few can honestly keep.

**What we do:**

- **We learn from your work, for you.** The assistant gets better at your
  accounts by using your own material: examples from your highest-scoring
  calls, the patterns in your deals, your writing style. This learning is
  stored against your workspace and used to produce your results.
- **We review how the product performs** — including looking at real content
  when something goes wrong — so we can fix faults and improve the
  instructions our AI follows. This is how a summary that got a name wrong
  becomes a summary that gets it right.

**What we do not do:**

- **We do not pool your content with other customers.** What the assistant
  learns from your work is used for your workspace. Another customer's
  assistant never sees your calls, contacts or documents.
- **We do not send your content to AI providers for their own model
  training.** We use settings that exclude it, and we do not fine-tune
  anyone's foundation model on your material.
- **We do not sell your data.** To anyone, ever.
- **We do not mix accounts.** Each workspace is separate and no other user
  can see your material.

If you would rather we did not use your content to improve your own
assistant, write to us and we will turn that off for your workspace. Some
features that depend on learning from your history will work less well.

## 4. Who we share it with

Only service providers who help us run the product, under contract:

| Purpose | Provider |
|---|---|
| AI processing | Anthropic |
| Meeting recording and transcription | Recall.ai, Deepgram |
| Database and storage | Supabase |
| Hosting | Vercel |
| Email delivery | Resend |

We also share information where the law requires it.

## 5. Where it is stored

Data is stored on infrastructure located in [REGION — confirm Supabase project region before publishing]. Providers listed above may process data outside India, including in the United States and the EU, under contractual protections.

## 6. How long we keep it

- **Your content:** for as long as your account is open. You can delete individual items at any time.
- **After you delete your account:** removed within 30 days, except where we must keep records for legal or tax reasons.
- **Billing records:** kept as long as Indian tax law requires.
- **Expired or inactive accounts:** if an account is unused for 24 months we may delete its content after telling you.

## 7. Your rights

You can, at any time:

- **See** what we hold about you.
- **Correct** anything wrong.
- **Export** your data.
- **Delete** your account and content.
- **Object** to a particular use, or withdraw consent.

Write to info@saleskriya.com and we will respond within 30 days.

## 8. If you are not our user but your information is here

Someone using Sales Kriya may have uploaded material mentioning you — a call you were on, an email thread you were part of.

In that case, that person decided what to upload, and we hold it on their behalf. If you want your information removed, write to info@saleskriya.com. We will act on it, and we may need to contact the account holder to do so.

## 9. About recording meetings

Our meeting assistant announces its presence when it joins a call. Whether a call may be recorded, and whether the other people must consent first, depends on where everyone is and on the account holder's own obligations. **That responsibility sits with the person who invited the assistant**, not with us.

## 10. Security

Data is encrypted in transit and at rest. Access by our staff is limited and logged. No system is perfectly secure, and we will tell affected users and the relevant regulator about a serious breach without undue delay.

## 11. Children

Sales Kriya is not for anyone under 18 and we do not knowingly collect their information.

## 12. Changes

If we make a significant change we will tell you by email or in the product before it takes effect.

## 13. Contact

Questions, requests, or complaints: info@saleskriya.com
Data protection contact: [NAME / ROLE]